Mend Medical Services Notice of Privacy Practice


Uses and Disclosures


Your health information may be used by staff members or disclosed to other health care professionals for the purpose of evaluating your health, diagnosing medical conditions, and providing treatment. For example, results of laboratory tests and procedures will be available in your medical record to all health professionals who may provide treatment or who may be consulted by staff members


All services provided for you will be at no expense to you and we will not seek financial compensation from you or your health insurance provider for any treatments or services provided.

Health Care Operations

Your health information may be used as necessary to support the day-to-day activities and management of Mend Medical Services. For example, information on the services you received may be used to support budgeting and financial reporting, and activities to evaluate and promote quality. Your personal information will not be included with any health information reporting.

Law Enforcement

Your health information may be disclosed to law enforcement agencies, without your permission, to support legally mandated audits and inspections, to facilitate law-enforcement investigations, and to comply with government-mandated reporting.

Public Health Reporting

Your health information may be disclosed to public health agencies as required by law. For example, we are required to report certain communicable diseases to the state’s public health department.

Other Uses and Disclosures Require Authorization

Disclosure of your health information or its use for any purpose other than those listed above requires your specific written authorization. If you change your mind after authorizing a use or disclosure of your information you may submit a written revocation of the authorization; however, your decision to revoke the authorization will not affect or undo any use or disclosure of information that occurred before you notified us of your decision.

Additional Uses of Information

Appointment reminders

Your information will be used by our staff to send you appointment reminders.


Your story may be placed on our website or communications with supporters with all identifiable information deleted.

Information about treatments

Information about treatments Your health information may be used to send you information on the treatment and management of your medical condition that you may find to be of interest. We may also send you information describing other health-related goods and service that we believe may interest you.

Individual Rights

You have certain rights under federal privacy standards. These include:
• The right to request restrictions on the use and disclosure of your protected health information.
• The right to receive confidential communications concerning your medical condition and treatment.
• The right to inspect and copy your protected health information.
• The right to amend or submit corrections to your protected health information.
• The right to receive an accounting of how and to whom your protected health information has been disclosed.
• The right to receive a printed copy of this notice.

Mend Medical Services Duties

We are required by law to maintain the privacy of your protected health information and to provide you with this notice of privacy practices. We also are required to abide by the privacy policies and practices that are outlined in this notice.

Right to Revise Privacy Practices

As permitted by law, we reserve the right to amend or modify our privacy policies and practices. These changes in our policies and practices may be required by changes in federal and state laws and regulations. Whatever the reason for these revisions, a revised version will be available to you at your next office visit upon request. The revised policies and practices will be applied to all protected health information that we maintain.

Requests to Inspect Protected Health Information

As permitted by federal regulation, we require that requests to inspect or copy protected health information be submitted in writing. You may obtain a form to access your records by contacting our receptionist or Privacy Officer.


Mend Medical Services is not required to adhere to HIPPA, as an organization we voluntarily follow HIPPA regulations. If you would like to submit a question, comment or complaint about our privacy practices, you can do so by sending a letter outlining your concerns to:
• Privacy Officer, Mend Medical Services
6216 S. Lewis Ave. #100 Tulsa, OK 74136

If you believe that your privacy rights have been violated, you should call the matter to our attention by sending a letter describing the cause of your concern to the same address. You will not be penalized or otherwise retaliated against for filing a complaint. This notice is effective on or after January 1, 2024